Incorporated in 1991, Metro Parking whose core business activity is parking management and consultancy started its business with the setting up of the first company in the group, Metro Parking (M) Sdn Bhd. So far, it has aggressively expanded the business operation extensively not only in Malaysia but also in other countries namely Singapore, Brunei, the Philippines, and India with over 200 car parks comprising of 60,000 parking bays.

Before switching to Fanvil SIP Intercom, Metro Parking used analog intercoms in the parking lot. They found that their previous analog intercom system has many limitations. For example:
· High maintenance cost of the old analog devices due to the complicated wiring and the difficult problem detection.
· Long response in long-distance control leads to the serious traffic pile up at the entrance and the angry customers.
· No integration between different devices in the parking lots.
· No Tracking Report To Monitor Call Records